For each program, we offer an online registration website that provides program-related information and supports all participant enrollment needs.
This system is fully integrated into our back-office travel management system. Therefore, clients have easy access to real-time, online reporting, including:
- RSVP Report
- Participant Report
- Hotel Rooming List
- Activity/Tour Summary Report
- Activity/Tour Detail Report
- Arrival and Departure Reports
Our clients appreciate the ability to include custom fields to their registration sites, create customized reporting and serve multiple attendee types.
See how we can make online registration easy for you.
Download Easy Online Registration PDF
Mobile event apps are becoming integral to engaging attendees – before, during and after your meeting takes place. They eliminate the need for paper communications, easily ensure that everyone has up-to-the-minute access to the latest information, and help attendees network, leave feedback and keep on top of their agendas. We can assist you in creating an app that will boost attendees’ interaction with your brand, helping you strengthen your connections and reinforce key messages.
Need an app for your next meeting? Here are five things to keep in mind.
Download 5 Insights on Making Your Event Mobile PDF
Program Headquarters is designed to provide a customer experience dedicated to making the journey for your participants as effortless as possible. Here, our associates become an extension of your team and convey a welcoming atmosphere during every interaction with your guests, answering questions about your program, assisting with registration and accommodating special requests.
The objective of Program HQ is to become a single resource that completely supports your program from both behind the scenes and center stage. Behind the scenes, Program HQ provides back-office administration such as final document collation and mailing. Center stage is reserved for responding to telephone calls and emails from participants requesting program-specific information or travel logistics assistance, such as changing a flight or hotel room reservation.
Each program is assigned a stand-alone toll-free telephone number, Program HQ email address and, most importantly, an administrative team leader who supports the program from start to finish. Together with your dedicated Morley Program Coordinator, your Program HQ team completes all administrative work related to your program.
It’s easy to see that the Program HQ person responding to participant calls or emails knows your program well and is capable of answering any questions or making changes. When a request is made that falls outside of the scope of Program HQ, the team is trained to communicate the participant’s request to you and wait for your response.
By combining these resources, we can offer your participants higher quality assistance via the easiest and quickest possible delivery tools. In so doing, our associates can answer “yes” when a participant asks for information or requires help with a travel change. As our team likes to say, “One call truly does it all.”
Supporting Program HQ is a proprietary information technology system that enables our team to change a participant’s registration information such as a seminar selection or a spa appointment. Similarly, we can adjust any travel reservation that we manage, such as a hotel room, ground transportation or an air reservation.
This is all made possible by the great work of our information technology team. Our IT team has linked our online registration system, our group travel management system and our air reservation system into a single user-friendly database for our associates. As a result, our administrators have access to information and reservations for every program on a single system.