Develop a full-time, full-service web support help desk for technical assistance
An insurance client wanted to move the management of its website help desk from several part-time contractors to one full-time provider. It needed a knowledgeable partner to smoothly transition capabilities while providing members with exemplary customer service.
A first-call resolution service desk pairing state-of-the-art call center technology with in-depth, accurate feedback reporting
Smooth transition of help desk management and ongoing customer service improvements
At Morley, we work to be a true partner to our clients. That means working together to leverage our award-winning people, processes and technology to enhance your customer service experiences.
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2811 Schust Road, Saginaw, MI 48603
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Mailing: One Morley Plaza, Saginaw, MI 48603